On average, most requests are completed in just two days or less. However, more complex requests can take longer.

Subscribe and you'll be added to your own Trello board—usually within an hour. Once you accept the invite, you're ready to get started.

Further instructions on how to use the Trello board to request designs can be found on the board itself.

We collaborate with skilled copywriters and talented voice-over artists, using cutting-edge technology to craft compelling scripts and narration. All video editing is handled personally by Daniel—ensuring consistency and top-tier results for a select group of clients at a time.

Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

We understand you may not have enough design work to fill an entire month. Perhaps you only have one or two design requests at the moment. That’s where pausing your subscription comes in handy.

Billing cycles are based on a 31-day period. Let’s say you sign up and use the service for 21 days, then decide to pause your subscription. This means your billing cycle will be paused, and you’ll have 10 days of service remaining to use anytime in the future.

For larger projects—like social media campaigns or "how to" series—we break down the work together on a Zoom call. You’ll receive a steady flow of completed videos every 24–48 hours until the project is finished. To keep things moving, you’ll need to approve each video as it’s delivered before we proceed to the next one.

Most videos are edited using Adobe After Effects and Final Cut Pro.

You can request videos however you like using your Trello board. Most clients submit requests directly in Trello, share Google Docs, or record a quick Loom video. As long as it can be linked or shared in Trello, it’s welcome.

No worries! Every video includes one revision. Just share your feedback on your Trello board, and we’ll make the changes you need.

Absolutely. Our service does not support true 3D videos, videos over 1 minute 10 seconds, isometric animations, or complex/heavy animation projects.

We focus on simple infographics and flat design, often paired with map animations. We believe this combination is the most effective for educational content, brand communication, and social media—delivering clear, engaging visuals and fast turnaround.

No problem! You can pause your subscription anytime when you’re done and resume whenever you have new design needs. This way, you never lose any remaining time on your subscription.

If you’re not satisfied after your first video, you’ll get 75% back—no questions asked.

After the first video and the first week, we can’t offer refunds. This is because our service is custom, high-quality, and we only accept a limited number of clients at a time. This policy ensures that your spot isn’t taken from someone else once the service has started.

Absolutely! You can use our explainer video service for just a month or as long as you need. You’re welcome to pause or return to your subscription whenever you have new video needs.